Instant insights from AI-powered conversations

Echo

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Products

Resources

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Echo

Solutions

Products

Resources

Careers

Request Demo

Echo

Echo raises $4M to help companies understand their customers

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Instant insights from AI-powered conversations.

Echo AI finds the right participants, runs interviews, analyzes responses, and delivers insights in hours—not weeks.

Request Demo

Define Goals
Define Goals
Build Study
Define Goals
Build Study
Run Interviews
Build Study
Run Interviews
View Insights
Run Interviews
View Insights
Run Interviews

Define Goals

Build Study

Run Interviews

View Insights

You’re in safe hands – we’re trusted by consumer and industry leaders & innovators.

Don't just take our word for it

See all customer stories

"Echo helped us uncover real customer pain points in hours, not weeks. It changed how we prioritize features.”

Carlos Mendes, Product Manager, Alliz.ai

“The voice clips gave us insights that surveys never could. We finally understand what our users really think.”

Jasmine Lee, Head of UX Research, Astra Finance

Read Customer Story

“Our product team now starts every sprint with fresh user feedback. It’s become a game-changer for alignment.”

Amina Shah, Customer Insights Director, SPSH

"Echo helped us uncover real customer pain points in hours, not weeks. It changed how we prioritize features.”

Carlos Mendes, Product Manager, Alliz.ai

“The voice clips gave us insights that surveys never could. We finally understand what our users really think.”

Jasmine Lee, Head of UX Research, Astra Finance

Read Customer Story

“Our product team now starts every sprint with fresh user feedback. It’s become a game-changer for alignment.”

Amina Shah, Customer Insights Director, SPSH

"Echo helped us uncover real customer pain points in hours, not weeks. It changed how we prioritize features.”

Carlos Mendes, Product Manager, Alliz.ai

“The voice clips gave us insights that surveys never could. We finally understand what our users really think.”

Jasmine Lee, Head of UX Research, Astra Finance

Read Customer Story

“Our product team now starts every sprint with fresh user feedback. It’s become a game-changer for alignment.”

Amina Shah, Customer Insights Director, SPSH

"Echo helped us uncover real customer pain points in hours, not weeks. It changed how we prioritize features.”

Carlos Mendes, Product Manager, Alliz.ai

“The voice clips gave us insights that surveys never could. We finally understand what our users really think.”

Jasmine Lee, Head of UX Research, Astra Finance

Read Customer Story

“Our product team now starts every sprint with fresh user feedback. It’s become a game-changer for alignment.”

Amina Shah, Customer Insights Director, SPSH

USE CASES

See Echo in action

Echo is an end-to-end research platform. Our customers replace surveys, focus groups, and in-depth interviews with Echo’s AI-moderated interviews.

Concept Testing

Qualitative and quantitative feedback on new products or ideas.

Concept Testing

Qualitative and quantitative feedback on new products or ideas.

Concept Testing

Qualitative and quantitative feedback on new products or ideas.

Concept Testing

Qualitative and quantitative feedback on new products or ideas.

Landing Page Test

Understand how people read your website and what they find confusing.

Landing Page Test

Understand how people read your website and what they find confusing.

Landing Page Test

Understand how people read your website and what they find confusing.

Landing Page Test

Understand how people read your website and what they find confusing.

Foundational Research

Uncover new opportunities through open-ended discussions.

Foundational Research

Uncover new opportunities through open-ended discussions.

Foundational Research

Uncover new opportunities through open-ended discussions.

Foundational Research

Uncover new opportunities through open-ended discussions.

Brand Perception

Understand how customers perceive your brand.

Brand Perception

Understand how customers perceive your brand.

Brand Perception

Understand how customers perceive your brand.

Brand Perception

Understand how customers perceive your brand.

Creative Testing

Find out how your ad and message makes people feel.

Creative Testing

Find out how your ad and message makes people feel.

Creative Testing

Find out how your ad and message makes people feel.

Creative Testing

Find out how your ad and message makes people feel.

Usability Testing

Try out new designs to make sure they're easy for people to use.

Usability Testing

Try out new designs to make sure they're easy for people to use.

Usability Testing

Try out new designs to make sure they're easy for people to use.

Usability Testing

Try out new designs to make sure they're easy for people to use.

create a study in minutes

Customer research, streamlined

Go from first question to comprehensive market report in hours, not weeks.

Concept Testing

Brand Perception

Landing Page Test

Creative Testing

Foundational Research

Usability Testing

Concept Testing

Brand Perception

Landing Page Test

Creative Testing

Foundational Research

Usability Testing

Concept Testing

Brand Perception

Landing Page Test

Creative Testing

Foundational Research

Usability Testing

Concept Testing

Brand Perception

Landing Page Test

Creative Testing

Foundational Research

Usability Testing

Select a template or upload a guide

Get started in seconds by choosing one of our proven, expert-vetted templates or uploading a discussion guide.

USA (from)

Master (Edu)

Yes (Kids)

120-180k (Income)

Yes (House owner)

Create panel

+ 2k

USA (from)

Master (Edu)

Yes (Kids)

120-180k (Income)

Yes (House owner)

Create panel

+ 2k

USA (from)

Master (Edu)

Yes (Kids)

120-180k (Income)

Yes (House owner)

Create panel

+ 2k

USA (from)

Master (Edu)

Yes (Kids)

120-180k (Income)

Yes (House owner)

Create panel

+ 2k

Recruit participants

Use the Listen Labs panel, integrate any panel provider, or conveniently share with your own users with a link or in app. Listen takes it from here.

Recommendations

Objectives

Analysis

Trends

Results Report

Quotes

Key Insights

Top Themes

Personnas

Recommendations

Objectives

Analysis

Trends

Results Report

Quotes

Key Insights

Top Themes

Personnas

Recommendations

Objectives

Analysis

Trends

Results Report

Quotes

Key Insights

Top Themes

Personnas

Recommendations

Objectives

Analysis

Trends

Results Report

Quotes

Key Insights

Top Themes

Personnas

Explore your results

Within hours, our AI conducts and analyzes hundreds of interviews and generates a detailed and interactive report.

Engage Participants Seamlessly

Real conversations powered by AI—human-like, natural, and multilingual.

Recording now

...open to it, as long as the

Recording now

...open to it, as long as the

Recording now

...open to it, as long as the

Recording now

...open to it, as long as the

Human-like AI Conversations

Conduct unscripted, flowing interviews that feel natural—no stiffness, just insight.

Understand your brand
🇺🇸
Comprendre votre marque
🇫🇷
Marke verstehen
🇩🇪
Entiende tu marca
🇪🇸
Comprendi il tuo marchio
🇮🇹
Begrijp je merk
🇳🇱

Understand your brand
🇺🇸
Comprendre votre marque
🇫🇷
Marke verstehen
🇩🇪
Entiende tu marca
🇪🇸
Comprendi il tuo marchio
🇮🇹
Begrijp je merk
🇳🇱

Understand your brand
🇺🇸
Comprendre votre marque
🇫🇷
Marke verstehen
🇩🇪
Entiende tu marca
🇪🇸
Comprendi il tuo marchio
🇮🇹
Begrijp je merk
🇳🇱

Understand your brand
🇺🇸
Comprendre votre marque
🇫🇷
Marke verstehen
🇩🇪
Entiende tu marca
🇪🇸
Comprendi il tuo marchio
🇮🇹
Begrijp je merk
🇳🇱

Multilingual Intelligence

Interview and analyze in any language. AI adapts context and translates with nuance.

Reply...

Video, Audio, or Text Input

Easily gather responses via video, voice, or written text—whatever suits your audience.

Input Anything, Test Everything

Flexible formats for testing—across devices, content types, and use cases.

Drop your stimuli file or link here

Drop your stimuli file or link here

Drop your stimuli file or link here

Drop your stimuli file or link here

Universal Stimuli Upload

Test ads, images, apps, prototypes—drop in any file or link to get started.

Research insight

Young adults and women prefer having a video call over chat.

Question

Which channel is best to reach our audience?

Research insight

Young adults and women prefer having a video call over chat.

Question

Which channel is best to reach our audience?

Research insight

Young adults and women prefer having a video call over chat.

Question

Which channel is best to reach our audience?

Research insight

Young adults and women prefer having a video call over chat.

Question

Which channel is best to reach our audience?

Marketing Message Testing

Explore what messaging resonates most and what drives customer conversion.

Felt too expensive

32%

Didn't like service

28%

Privacy concerns

15%

Slow process

Felt too expensive

32%

Didn't like service

28%

Privacy concerns

15%

Slow process

Felt too expensive

32%

Didn't like service

28%

Privacy concerns

15%

Slow process

Felt too expensive

32%

Didn't like service

28%

Privacy concerns

15%

Slow process

Product Experience Feedback

Discover friction points and feature perceptions at scale through real user input.

AI-Powered Insights in Real Time

Let AI uncover what matters—instantly and intelligently.

Context-Aware Highlights

Get real-time surfacing of key themes—AI filters signal from the noise.

year-round

investment

kids happy place

manage schedules

maintenance

family

cost

quiet

skiing

weekend trips

year-round

investment

kids happy place

manage schedules

maintenance

family

cost

quiet

skiing

weekend trips

year-round

investment

kids happy place

manage schedules

maintenance

family

cost

quiet

skiing

weekend trips

year-round

investment

kids happy place

manage schedules

maintenance

family

cost

quiet

skiing

weekend trips

Visual Feedback Summaries

Emotional maps, word clouds, and keyword clusters make insight easy to grasp.

Scenic location

Low maintenance

Outdoor activities

Relaxation/escape

Scenic location

Low maintenance

Outdoor activities

Relaxation/escape

Scenic location

Low maintenance

Outdoor activities

Relaxation/escape

Scenic location

Low maintenance

Outdoor activities

Relaxation/escape

Meta Trend Analysis

Reveal hidden themes and patterns across sessions with AI-driven synthesis.

Transcribe, Search, Export Effortlessly

Multimodal transcription that keeps every detail accessible.

Multimodal Transcription Suite

Seamlessly convert voice, video, and text into searchable, exportable formats.

Reply...

Multimodal Transcription Suite

Seamlessly convert voice, video, and text into searchable, exportable formats.

Waiting for prompt…

AI Interview

Just have a conversation. No need to fill out a questionnaire.

More than just words

Video and audio interviews reveal facial expressions and tone, uncovering deeper user sentiment.

Built for Every Research Role

A flexible platform for teams across marketing, product, and UX.

Research insight

Young adults and women prefer having a video call over chat.

Question

Which channel is best to reach our audience?

Research insight

Young adults and women prefer having a video call over chat.

Question

Which channel is best to reach our audience?

Research insight

Young adults and women prefer having a video call over chat.

Question

Which channel is best to reach our audience?

Research insight

Young adults and women prefer having a video call over chat.

Question

Which channel is best to reach our audience?

For Marketers

Identify the most persuasive channels and brand messages through direct feedback.

The chat dialogue in the screenshot sounds promising to me.

What makes you want to download the app?

The chat dialogue in the screenshot sounds promising to me.

What makes you want to download the app?

The chat dialogue in the screenshot sounds promising to me.

What makes you want to download the app?

The chat dialogue in the screenshot sounds promising to me.

What makes you want to download the app?

For Product Managers

Understand churn drivers and feature preferences at scale—without manual sorting.

Concept Testing

Brand Perception

Landing Page Test

Creative Testing

Foundational Research

Usability Testing

Concept Testing

Brand Perception

Landing Page Test

Creative Testing

Foundational Research

Usability Testing

Concept Testing

Brand Perception

Landing Page Test

Creative Testing

Foundational Research

Usability Testing

Concept Testing

Brand Perception

Landing Page Test

Creative Testing

Foundational Research

Usability Testing

For User Researchers

Run usability tests, diary studies, or in-depth interviews—remotely and efficiently.

Customer responses more than five times longer than average.

<24h

Results in hours, not days.

+100M

Millions of possible respondents.

“Echo has been a valuable asset to our team—streamlining hours of work into minutes, expanding our reach beyond time constraints, and delivering real-time qualitative and quantitative insights."

Lynn Sabasti Wu

Director of Product, Alliz.ai

Diverse Voices, Better Insights

Our participant panels reflect the real world. Whether you're exploring Gen Z trends, testing luxury offerings, or reaching multilingual global audiences, we connect you with authentic human perspectives that matter.

Income range

EDUCATION

DEMOGRAPHICS

NATIONALITIES

LANGUAGES

Your data is safe with us

We don’t train on your data. Listen Labs is compliant with SOC 2 Type II, GDPR, ISO 42001, 27001 and 27701.

PARTICIPANT VOICES

"Blew my mind."

See what our research participants are saying about us.

I’ve never felt so seen by an online personality tool. It didn’t just describe me—it understood me. The insights were thoughtful and surprisingly accurate.
Leo Z.
Philosopher
The feedback wasn’t generic at all. It pinpointed behaviors I’ve never really acknowledged and helped me reframe them as strengths. Definitely an eye-opener.
Erik S.
Inventor
I’m blown away by how personalized this felt. The recommendations felt tailored just for me, even down to the book titles I’d been meaning to read.
Layla J.
Achiever
The report made me feel understood on a different level. Literally all the songs it recommended were already liked in my Spotify!
Eliza T.
Scholar
I’m blown away by how personalized this felt. The recommendations felt tailored just for me, even down to the book titles I’d been meaning to read.
Eric Q.
Wanderer
The feedback wasn’t generic at all. It pinpointed behaviors I’ve never really acknowledged and helped me reframe them as strengths. Definitely an eye-opener.
Layla J.
Achiever
I’ve never felt so seen by an online personality tool. It didn’t just describe me—it understood me. The insights were thoughtful and surprisingly accurate.
Nora L.
Philosopher

What impressed me most was the balance between affirming my strengths and gently challenging my blind spots. Super insightful and empowering.
Eliza Z.
Defender
The report identified a lot of traits that I'm often frustrated with. But it reframed them as strengths, which opened up a new way of thinking. I feel noticeably more confident!
Alexander B.
Achiever
The feedback wasn’t generic at all. It pinpointed behaviors I’ve never really acknowledged and helped me reframe them as strengths. Definitely an eye-opener.
Edvin F.
Explorer
I’ve never felt so seen by an online personality tool. It didn’t just describe me—it understood me. The insights were thoughtful and surprisingly accurate.
Leo Z.
Philosopher
Reading this report is both comforting, and a little scary! It's great to be able to reflect on my strengths and weaknesses in such a detailed way. Delightful!
Anna M.
Visionary
I kept nodding as I read through the report—it just got me. Even the humor matched my style! The music and media recs were spot on.
Erica R.
Inventor
It’s rare to find something online that actually makes you reflect deeply. This felt like a conversation with someone who really gets me.
Nora L.
Philosopher

It’s rare to find something online that actually makes you reflect deeply. This felt like a conversation with someone who really gets me.
Layla J.
Achiever
This isn’t your average personality quiz. The depth of analysis and practical advice truly surprised me. I left feeling inspired and validated.
Anna M.
Visionary
The report identified a lot of traits that I'm often frustrated with. But it reframed them as strengths, which opened up a new way of thinking. I feel noticeably more confident!
Alexander B.
Achiever
I've tried many personality tests, but none made me feel this recognized. It even predicted how I handle stress and offered useful suggestions.
Eliza Z.
Defender
Apparently I'm in the top 1% for keeping browser tabs open. Insane details like that made this a great experience. So many parts of my personality profile were so relatable.
Ansh C.
Vigilante
This isn’t your average personality quiz. The depth of analysis and practical advice truly surprised me. I left feeling inspired and validated.
Eliza T.
Scholar
What impressed me most was the balance between affirming my strengths and gently challenging my blind spots. Super insightful and empowering.
Edvin F.
Explorer

I’ve never felt so seen by an online personality tool. It didn’t just describe me—it understood me. The insights were thoughtful and surprisingly accurate.
Ansh C.
Vigilante
The feedback wasn’t generic at all. It pinpointed behaviors I’ve never really acknowledged and helped me reframe them as strengths. Definitely an eye-opener.
Eliza T.
Scholar
I’m blown away by how personalized this felt. The recommendations felt tailored just for me, even down to the book titles I’d been meaning to read.
Layla J.
Achiever
when i've taken other personality tests, i feel like i've been put into a box. this one felt like it was actually written for me (!!), which made it much more interesting.
Leo Z.
Philosopher
I’m blown away by how personalized this felt. The recommendations felt tailored just for me, even down to the book titles I’d been meaning to read.
Eric Q.
Wanderer
The feedback wasn’t generic at all. It pinpointed behaviors I’ve never really acknowledged and helped me reframe them as strengths. Definitely an eye-opener.
Eliza T.
Scholar
I’ve never felt so seen by an online personality tool. It didn’t just describe me—it understood me. The insights were thoughtful and surprisingly accurate.
Erik S.
Inventor