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Echo

Solutions

Products

Resources

Careers

Request Demo

Echo

Echo raises $4M to help companies understand their customers

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Instant insights from AI-powered conversations.

Echo AI finds the right participants, runs interviews, analyzes responses, and delivers insights in hours—not weeks.

Request Demo

Request Demo

Define Goals

Build Study

Run Interviews

View Insights

Define Goals

Build Study

Run Interviews

View Insights

You’re in safe hands – we’re trusted by industry leaders & innovators.

Don't just take our word for it

See all customer stories

See all customer stories

“We were able to collect user stories within a day. Our leadership team was very thrilled.”

Romani Patel, Research Lead, Microsoft

“We were able to collect user stories within a day. Our leadership team was very thrilled.”

Romani Patel, Research Lead, Microsoft

Read Customer Story

“We were able to collect user stories within a day. Our leadership team was very thrilled.”

Romani Patel, Research Lead, Microsoft

“We were able to collect user stories within a day. Our leadership team was very thrilled.”

Romani Patel, Research Lead, Microsoft

“We were able to collect user stories within a day. Our leadership team was very thrilled.”

Romani Patel, Research Lead, Microsoft

Read Customer Story

“We were able to collect user stories within a day. Our leadership team was very thrilled.”

Romani Patel, Research Lead, Microsoft

“We were able to collect user stories within a day. Our leadership team was very thrilled.”

Romani Patel, Research Lead, Microsoft

“We were able to collect user stories within a day. Our leadership team was very thrilled.”

Romani Patel, Research Lead, Microsoft

Read Customer Story

“We were able to collect user stories within a day. Our leadership team was very thrilled.”

Romani Patel, Research Lead, Microsoft

“We were able to collect user stories within a day. Our leadership team was very thrilled.”

Romani Patel, Research Lead, Microsoft

“We were able to collect user stories within a day. Our leadership team was very thrilled.”

Romani Patel, Research Lead, Microsoft

Read Customer Story

“We were able to collect user stories within a day. Our leadership team was very thrilled.”

Romani Patel, Research Lead, Microsoft

USE CASES

See Echo in action

Echo is an end-to-end research platform. Our customers replace surveys, focus groups, and in-depth interviews with Echo’s AI-moderated interviews.

Concept Testing

Qualitative and quantitative feedback on new products or ideas.

Concept Testing

Qualitative and quantitative feedback on new products or ideas.

Concept Testing

Qualitative and quantitative feedback on new products or ideas.

Concept Testing

Qualitative and quantitative feedback on new products or ideas.

Landing Page Test

Understand how people read your website and what they find confusing.

Landing Page Test

Understand how people read your website and what they find confusing.

Landing Page Test

Understand how people read your website and what they find confusing.

Landing Page Test

Understand how people read your website and what they find confusing.

Foundational Research

Uncover new opportunities through open-ended discussions.

Foundational Research

Uncover new opportunities through open-ended discussions.

Foundational Research

Uncover new opportunities through open-ended discussions.

Foundational Research

Uncover new opportunities through open-ended discussions.

Brand Perception

Understand how customers perceive your brand.

Brand Perception

Understand how customers perceive your brand.

Brand Perception

Understand how customers perceive your brand.

Brand Perception

Understand how customers perceive your brand.

Creative Testing

Find out how your ad and message makes people feel.

Creative Testing

Find out how your ad and message makes people feel.

Creative Testing

Find out how your ad and message makes people feel.

Creative Testing

Find out how your ad and message makes people feel.

Usability Testing

Try out new designs to make sure they're easy for people to use.

Usability Testing

Try out new designs to make sure they're easy for people to use.

Usability Testing

Try out new designs to make sure they're easy for people to use.

Usability Testing

Try out new designs to make sure they're easy for people to use.

create a study in minutes

Customer research, streamlined

Go from first question to comprehensive market report in hours, not weeks.

Concept Testing

Brand Perception

Landing Page Test

Creative Testing

Foundational Research

Usability Testing

Concept Testing

Brand Perception

Landing Page Test

Creative Testing

Foundational Research

Usability Testing

Concept Testing

Brand Perception

Landing Page Test

Creative Testing

Foundational Research

Usability Testing

Concept Testing

Brand Perception

Landing Page Test

Creative Testing

Foundational Research

Usability Testing

1

Select a template or upload a guide

Get started in seconds by choosing one of our proven, expert-vetted templates or uploading a discussion guide.

2

USA (from)

Master (Edu)

Yes (Kids)

120-180k (Income)

Yes (House owner)

Create panel

+ 2k

USA (from)

Master (Edu)

Yes (Kids)

120-180k (Income)

Yes (House owner)

Create panel

+ 2k

USA (from)

Master (Edu)

Yes (Kids)

120-180k (Income)

Yes (House owner)

Create panel

+ 2k

USA (from)

Master (Edu)

Yes (Kids)

120-180k (Income)

Yes (House owner)

Create panel

+ 2k

Recruit participants

Use the Listen Labs panel, integrate any panel provider, or conveniently share with your own users with a link or in app. Listen takes it from here.

3

Recommendations

Objectives

Analysis

Trends

Results Report

Quotes

Key Insights

Top Themes

Personnas

Recommendations

Objectives

Analysis

Trends

Results Report

Quotes

Key Insights

Top Themes

Personnas

Recommendations

Objectives

Analysis

Trends

Results Report

Quotes

Key Insights

Top Themes

Personnas

Recommendations

Objectives

Analysis

Trends

Results Report

Quotes

Key Insights

Top Themes

Personnas

Explore your results

Within hours, our AI conducts and analyzes hundreds of interviews and generates a detailed and interactive report.

Engage Participants Seamlessly

Real conversations powered by AI—human-like, natural, and multilingual.

Recording now

...open to it, as long as the

Recording now

...open to it, as long as the

Recording now

...open to it, as long as the

Recording now

...open to it, as long as the

Human-like AI Conversations

Conduct unscripted, flowing interviews that feel natural—no stiffness, just insight.

  • Understand your brand

    🇺🇸

    Comprendre votre marque

    🇫🇷

    Marke verstehen

    🇩🇪

    Entiende tu marca

    🇪🇸

    Comprendi il tuo marchio

    🇮🇹

    Begrijp je merk

    🇳🇱

  • Understand your brand

    🇺🇸

    Comprendre votre marque

    🇫🇷

    Marke verstehen

    🇩🇪

    Entiende tu marca

    🇪🇸

    Comprendi il tuo marchio

    🇮🇹

    Begrijp je merk

    🇳🇱

  • Understand your brand

    🇺🇸

    Comprendre votre marque

    🇫🇷

    Marke verstehen

    🇩🇪

    Entiende tu marca

    🇪🇸

    Comprendi il tuo marchio

    🇮🇹

    Begrijp je merk

    🇳🇱

  • Understand your brand

    🇺🇸

    Comprendre votre marque

    🇫🇷

    Marke verstehen

    🇩🇪

    Entiende tu marca

    🇪🇸

    Comprendi il tuo marchio

    🇮🇹

    Begrijp je merk

    🇳🇱

Multilingual Intelligence

Interview and analyze in any language. AI adapts context and translates with nuance.

Reply...

Reply...

Reply...

Reply...

Video, Audio, or Text Input

Easily gather responses via video, voice, or written text—whatever suits your audience.

Input Anything, Test Everything

Flexible formats for testing—across devices, content types, and use cases.

Drop your stimuli file or link here

Drop your stimuli file or link here

Drop your stimuli file or link here

Drop your stimuli file or link here

Universal Stimuli Upload

Test ads, images, apps, prototypes—drop in any file or link to get started.

Research insight

Young adults and women prefer having a video call over chat.

Question

Which channel is best to reach our audience?

Research insight

Young adults and women prefer having a video call over chat.

Question

Which channel is best to reach our audience?

Research insight

Young adults and women prefer having a video call over chat.

Question

Which channel is best to reach our audience?

Research insight

Young adults and women prefer having a video call over chat.

Question

Which channel is best to reach our audience?

Marketing Message Testing

Explore what messaging resonates most and what drives customer conversion.

Felt too expensive

32%

Didn't like service

28%

Privacy concerns

15%

Slow process

7%

Felt too expensive

32%

Didn't like service

28%

Privacy concerns

15%

Slow process

7%

Felt too expensive

32%

Didn't like service

28%

Privacy concerns

15%

Slow process

7%

Felt too expensive

32%

Didn't like service

28%

Privacy concerns

15%

Slow process

7%

Product Experience Feedback

Discover friction points and feature perceptions at scale through real user input.

AI-Powered Insights in Real Time

Let AI uncover what matters—instantly and intelligently.

Context-Aware Highlights

Get real-time surfacing of key themes—AI filters signal from the noise.

year-round

investment

kids happy place

manage schedules

maintenance

family

cost

quiet

skiing

weekend trips

year-round

investment

kids happy place

manage schedules

maintenance

family

cost

quiet

skiing

weekend trips

year-round

investment

kids happy place

manage schedules

maintenance

family

cost

quiet

skiing

weekend trips

year-round

investment

kids happy place

manage schedules

maintenance

family

cost

quiet

skiing

weekend trips

Visual Feedback Summaries

Emotional maps, word clouds, and keyword clusters make insight easy to grasp.

Scenic location

%

Low maintenance

%

Outdoor activities

%

Relaxation/escape

%

Scenic location

%

Low maintenance

%

Outdoor activities

%

Relaxation/escape

%

Scenic location

%

Low maintenance

%

Outdoor activities

%

Relaxation/escape

%

Scenic location

%

Low maintenance

%

Outdoor activities

%

Relaxation/escape

%

Meta Trend Analysis

Reveal hidden themes and patterns across sessions with AI-driven synthesis.

Transcribe, Search, Export Effortlessly

Multimodal transcription that keeps every detail accessible.

Multimodal Transcription Suite

Seamlessly convert voice, video, and text into searchable, exportable formats.

Reply...

Reply...

Reply...

Reply...

Multimodal Transcription Suite

Seamlessly convert voice, video, and text into searchable, exportable formats.

Waiting for prompt…

Waiting for prompt…

Waiting for prompt…

Waiting for prompt…

AI Interview

Just have a conversation. No need to fill out a questionnaire.

More than just words

Video and audio interviews reveal facial expressions and tone, uncovering deeper user sentiment.

Built for Every Research Role

A flexible platform for teams across marketing, product, and UX.

Research insight

Young adults and women prefer having a video call over chat.

Question

Which channel is best to reach our audience?

Research insight

Young adults and women prefer having a video call over chat.

Question

Which channel is best to reach our audience?

Research insight

Young adults and women prefer having a video call over chat.

Question

Which channel is best to reach our audience?

Research insight

Young adults and women prefer having a video call over chat.

Question

Which channel is best to reach our audience?

For Marketers

Identify the most persuasive channels and brand messages through direct feedback.

The chat dialogue in the screenshot sounds promising to me.

What makes you want to download the app?

The chat dialogue in the screenshot sounds promising to me.

What makes you want to download the app?

The chat dialogue in the screenshot sounds promising to me.

What makes you want to download the app?

The chat dialogue in the screenshot sounds promising to me.

What makes you want to download the app?

For Product Managers

Understand churn drivers and feature preferences at scale—without manual sorting.

Concept Testing

Brand Perception

Landing Page Test

Creative Testing

Foundational Research

Usability Testing

Concept Testing

Brand Perception

Landing Page Test

Creative Testing

Foundational Research

Usability Testing

Concept Testing

Brand Perception

Landing Page Test

Creative Testing

Foundational Research

Usability Testing

Concept Testing

Brand Perception

Landing Page Test

Creative Testing

Foundational Research

Usability Testing

For User Researchers

Run usability tests, diary studies, or in-depth interviews—remotely and efficiently.

5x

Customer responses more than five times longer than average.

<24h

Results in hours, not days.

+100M

Millions of possible respondents.

“Echo has been a valuable asset to our team—streamlining hours of work into minutes, expanding our reach beyond time constraints, and delivering real-time qualitative and quantitative insights."

Lynn Sabasti Wu

Director of Product, Lunar.ai

Diverse Voices, Better Insights

Our participant panels reflect the real world. Whether you're exploring Gen Z trends, testing luxury offerings, or reaching multilingual global audiences, we connect you with authentic human perspectives that matter.

Income range

EDUCATION

DEMOGRAPHICS

NATIONALITIES

LANGUAGES

Your data is safe with us

We don’t train on your data. Listen Labs is compliant with SOC 2 Type II, GDPR, ISO 42001, 27001 and 27701.

PARTICIPANT VOICES

"Blew my mind."

See what our research participants are saying about us.

  • when i've taken other personality tests, i feel like i've been put into a box. this one felt like it was actually written for me (!!), which made it much more interesting.

    Leo Z.

    Philosopher

    The AI asked really intelligent follow up questions which made it feel very similar to a human. I didn't know current AI was capable of this, and I'm excited to see where it goes!

    Erik S.

    Inventor

    This website is INCREDIBLE! The report got so many things right about me. Such a valuable tool for self improvement.

    Layla J.

    Achiever

    The report made me feel understood on a different level. Literally all the songs it recommended were already liked in my Spotify!

    Eliza T.

    Scholar

    It was really interesting to see how much the report got right about me. I ended up picking up one of the book recommendations.

    Eric Q.

    Wanderer

    This website is INCREDIBLE! The report got so many things right about me. Such a valuable tool for self improvement.

    Layla J.

    Achiever

    Incredibly detailed. It really made me face the reality of some of my relationship dynamics, while also teaching me some new positive things about myself.

    Nora L.

    Philosopher

  • the conversation felt surprisingly natural, and i feel like i was really able to open up in a way i could see clearly in my personality profile. really cool concept!

    Eliza Z.

    Defender

    The report identified a lot of traits that I'm often frustrated with. But it reframed them as strengths, which opened up a new way of thinking. I feel noticeably more confident!

    Alexander B.

    Achiever

    i loved reading the whole profile! i feel like it was actually fully personalized for me, which is rare on the internet these days.

    Edvin F.

    Explorer

    when i've taken other personality tests, i feel like i've been put into a box. this one felt like it was actually written for me (!!), which made it much more interesting.

    Leo Z.

    Philosopher

    Reading this report is both comforting, and a little scary! It's great to be able to reflect on my strengths and weaknesses in such a detailed way. Delightful!

    Anna M.

    Visionary

    i was really into reading my report. i felt like everything in my life just started to make sense all of a sudden.

    Erica R.

    Inventor

    Incredibly detailed. It really made me face the reality of some of my relationship dynamics, while also teaching me some new positive things about myself.

    Nora L.

    Philosopher

  • This website is INCREDIBLE! The report got so many things right about me. Such a valuable tool for self improvement.

    Layla J.

    Achiever

    Reading this report is both comforting, and a little scary! It's great to be able to reflect on my strengths and weaknesses in such a detailed way. Delightful!

    Anna M.

    Visionary

    The report identified a lot of traits that I'm often frustrated with. But it reframed them as strengths, which opened up a new way of thinking. I feel noticeably more confident!

    Alexander B.

    Achiever

    the conversation felt surprisingly natural, and i feel like i was really able to open up in a way i could see clearly in my personality profile. really cool concept!

    Eliza Z.

    Defender

    Apparently I'm in the top 1% for keeping browser tabs open. Insane details like that made this a great experience. So many parts of my personality profile were so relatable.

    Ansh C.

    Vigilante

    The report made me feel understood on a different level. Literally all the songs it recommended were already liked in my Spotify!

    Eliza T.

    Scholar

    i loved reading the whole profile! i feel like it was actually fully personalized for me, which is rare on the internet these days.

    Edvin F.

    Explorer

  • Apparently I'm in the top 1% for keeping browser tabs open. Insane details like that made this a great experience. So many parts of my personality profile were so relatable.

    Ansh C.

    Vigilante

    The report made me feel understood on a different level. Literally all the songs it recommended were already liked in my Spotify!

    Eliza T.

    Scholar

    This website is INCREDIBLE! The report got so many things right about me. Such a valuable tool for self improvement.

    Layla J.

    Achiever

    when i've taken other personality tests, i feel like i've been put into a box. this one felt like it was actually written for me (!!), which made it much more interesting.

    Leo Z.

    Philosopher

    It was really interesting to see how much the report got right about me. I ended up picking up one of the book recommendations.

    Eric Q.

    Wanderer

    The report made me feel understood on a different level. Literally all the songs it recommended were already liked in my Spotify!

    Eliza T.

    Scholar

    The AI asked really intelligent follow up questions which made it feel very similar to a human. I didn't know current AI was capable of this, and I'm excited to see where it goes!

    Erik S.

    Inventor

Echo your customers' voices.

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Book Demo

Book Demo

Book Demo

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